Password & ID
I forgot my Matrimony ID / Password. What should i do?
Click on the "Forgot Password" link in the home page and enter your "E-mail address" or "Matrimony ID". Your "Matrimony ID" and "Password" will be mailed to you immediately.
Your Email address should be the one given in your profile.
How do I change my password?
Why am I not able to login? Why is the message "Invalid Matrimony ID / E-mail ID" or "Incorrect Password" being displayed?
Can I choose my own Matrimony ID?
Every Matrimony ID is unique and is allocated by the system. You cannot choose your own matrimony ID since it is system generated. It cannot be changed under any circumstance.
I'm registering for my sister/brother and me. Can we both have the same Matrimony ID?
A Matrimony ID identifies each person uniquely. Please register separate profiles for you and your sibling.
How long will it take to upgrade my profile, once I make the payment?
We will upgrade your profile as soon as we receive your payment. An e-mail confirming your upgradation will be sent to you.
What is online payment and how do I make an online payment?
Online payment is the easiest and fastest mode of payment. You can make payments through the Internet using your net banking /credit card /debit card. Click here to make payments online.
Post / Courier
How do I make the payment through post / courier?
You can send cheque/DD along with your Matrimony ID to any of our addresses. Please send cheques in the local currency of the office to which it is sent. Click here for addresses.
How long will it take to upgrade my profile if I have made the payment by Cheque/DD through post or courier?
We will upgrade your profile once we receive your payment. If you have made the payment and your profile is still not upgraded, kindly contact our franchise office or send a mail to email@example.com along with your payment details.
Register Profile Free
How do I add my profile?
All the profiles are validated before inclusion in the database. It may take up to 24 hours for the validation. An e-mail would be sent to you once the profile is added.
Can I register for my friend, relative or sibling?
Yes! In fact we have a large number of profiles being registered by parents, siblings, relatives etc.
How do i modify my profile?
Are there any restrictions on modifications?
All members are restricted from changing their gender. All other contents can be modified by the member as often as they wish to do so.
How do I delete my profile?
To delete your profile:
Is it possible to restore the deleted profile?
Your profile once deleted from our database cannot be restored/reactivated.
I'm a non-member. Can I contact a member?
As a non-member you can only search for profiles of members registered on our portal. But to contact them you have to become a member.
How do I change a photo in my profile?
How do I protect my photo?
To ensure your privacy, you can protect your photo with a password. You can give the password to prospective alliances upon communication.
How do I view protected photos?
If a photo prompts for a password to be viewed when you try to view it, it means that this member has protected his/her photo for privacy reasons. To view a protected photo, you need a photo password. Contact the member and get the photo password to view the photo.
What is Request Photograph?
If a member has not added his/her photo that you'd like to view, you could request the member to add it. Please note you can Request Photo only if you have added your photo.